I'm only giving a quite good rating because the manager was really nice and helpful when we had a problem with our car. Good service! The pool area is nice when it's warm enough (it wasn't in January). Breakfast has lots of options.
Melanie
січень 2025 р.
After staying in different Riads for more than a week, we appreciated the traditional european comfort of the hotel. No, not 5*, but everything is in place and available. Probably in the warmer season, we could enjoy the yard, pool and spa and add some points. The location is very good, with big parking lot and a short walk to Medina. We didn't take breakfast, so there are no comments.
Valeria
березень 2024 р.
First, the hotel location is in the center of Fez, just few meters from Burj Fez mall. Secondly, the hotel reception staff are welcoming and very additive to gesut needs. Thanks to Miss Iman for everything. Furthermore, the room is spectacular on the pool. Finally, the house keeping staff are excellent team. Appreciate all hotel STAFF, and keep up the good work. I extended my stay in the hotel to extra 4 nights due to their Quality of services. Bravo 👏 Talal Alhawsawi
Talal
січень 2024 р.
it was nice , the room was big and comfortable.
Merav
травень 2023 р.
Lovely hotel, off season visit so pool was cold but immaculately maintained. Rooms were spacious and comfortable. I also had a lovely spa experience, hamam and massage.
Blaithin
листопад 2024 р.
Everything was excellent, cleanliness, staff, location, view, facilities, food, parking etc. They were very helpful, accurate and supportive. Location is excellent, close to the Royal Palace and medina, still quite away of all the crowd. Balcony view to Medina , specially at night is very nice, almost romantic. Taxi is available in a minute, with more then affordable price. (Necessarily negotiate with the driver). Dinner is quite OK, with acceptable price. Breakfast OK as well.
Dragan
жовтень 2023 р.
Beautiful resort place with comfortable stay at a good price. Our bedroom was pool facing and had an amazing view. The property is very near to new city of Fes and also not very far from Medina(may not be walkable for everyone) but taxis are easily available from outside the hotel. The breakfast and dinner are available which are
Rajeevmehar
січень 2025 р.
First, the hotel location is in the center of Fez, just few meters from Burj Fez mall. Secondly, the hotel reception staff are welcoming and very nice to attend gesut needs. Thanks to Miss Iman for everything. Furthermore, the room is spectacular. Finally, the house keeping staff are excellent team. Appreciate all hotel STAFF, and keep up the good work. Bravo 👏 bravo👏
Talal
січень 2024 р.
Palais Medina and Spa is a top-notch hotel that is perfect for those who want to experience the beautiful city of Fez. The highlight of the hotel is the amazing terrace overlooking the beautiful medina of Fez, which is a great spot to relax with a cup of coffee while taking in the breathtaking views. The room is modern and clean with all the necessary amenities, including a bathtub in the toilet, which is a great touch. It is evident that the hotel management takes cleanliness seriously, and the rooms are immaculately cleaned every day. Another notable feature of the hotel is its proximity to a large shopping mall and McDonald's, which is perfect for those who want to explore the modern side of Fez. It is also convenient for those who want to grab a quick meal or do some shopping. The hotel staff were friendly and helpful, and they assisted us with arranging a taxi service to the CTM bus station of Fez, which saved us a lot of trouble. The staff was always available to answer our questions and ensured that we had a comfortable stay. In conclusion, Palais Medina and Spa is recommended for travellers looking for a luxurious and comfortable stay in Fez. The beautiful terrace, modern rooms, proximity to shopping malls and great service from the staff make it a great choice for anyone visiting Fez.
Cfoodielife
квітень 2023 р.
The pool was very nice. The room was comfortable, clean and spacious. The bathroom was very good and had a big shower and bathtub. The staff was very friendly and helpful.
Bernardo
травень 2023 р.